FAQ

Tap +, add pages by scanning, or from Photos or Files. Enter a US or Canada number, then tap Send. You see the price before you pay. The receipt shows the status.

Yes. A cover page is optional. You can set a From name and a phone number or email. A cover page does not count as a page.

Only to the number you enter. We keep a copy on our servers until the auto delete time you choose in Settings (7, 30 or 90 days, or never). You can delete any fax sooner.

The US and Canada.

Yes, with a Fax Line plan. Tap Get a fax number in the Inbox and choose a number. Received faxes appear in the Inbox and you get a notification.

A credit pays for one fax of up to 25 pages. Credits are one-time purchases that do not expire. Fax Week is a weekly plan with up to 10 faxes per week. Fax Line is a monthly or yearly plan with your own number, 25 faxes to send and 300 received pages per month.

You are not charged. The credit or plan allowance is returned and the app tells you. We try again if the line is busy or does not answer.

Yes. Send a test fax to our demo number at no charge. The app offers this when you choose the recipient. It is limited to one per day.

On your iPhone open Settings, tap your name, then Subscriptions, and choose Fax Week or Fax Line. Cancel at least 24 hours before the renewal date.

Ask Apple at reportaproblem.apple.com. Apple handles all payments.

Open Settings in the app and tap Delete account and data. Type DELETE to confirm. This deletes your faxes, number, credits and plan data from our servers. It does not cancel a subscription, so cancel that in your Apple ID settings first.

There is no account email or password. Faxes are deleted on the schedule you choose. Anonymous usage data can be switched off in Settings. We do not track you or sell data. Read the Privacy Policy.

If you restore an iPhone backup, your credits, number and history come with it. On a new phone without a backup, tap Restore Purchases in Settings to move your plan and number. Unused credits and history cannot be restored without a backup.